Refund policy
Return Policy Validity
Our return policy is valid for 30 days. You have 30 days to return your product after you've received it. Once 30 days have passed, we, unfortunately, cannot accept your return any more. To be eligible for a return, your item must be unused and in the same condition as you received it. The product must also still be in its original packaging.
Additional non-returnable items:
Do not return your purchase to the manufacturer.
There are certain situations where only partial refunds are granted or refunds are refused.
- Any item that is not in its original condition or has been damaged.
- Any item with missing parts for reasons not due to our fault(s).
- Any item returned more than 30 days after delivery.
Refunds Process
Once we have approved the return, your refund will be processed and a refund will be automatically issued to your account within 7 days, using the same payment method you placed the order with.
Late or missing refunds
If you have not yet received a refund, check first with your bank account.
Then contact your credit card company, it may take some time for your refund to be officially transferred.
If you have done all this and have not yet received your refund, please contact us at: support@larkspurlabel.com
Exchanges
Unfortunately, we don't accept exchanges for your items. However, you can always return them and place a new order.
Cost of your return items
You are responsible for paying the shipping costs for returning your item.
It is expected that the items will be returned with traceable shipping service or shipping insurance. The sender is always responsible for the shipment and we cannot guarantee that we will receive your returned item
Contact information
Email: support@larkspurlabel.com
Contact Form: Click Here
Phone Number: +15673582232
Warehouse Address: 46 N Franklin Ave, Pinedale, WY 82941, USA
Customer Support hours: Monday - Friday: 9:00 AM - 5:00 PM